Altoreva pricing
Hotel operations software priced the way a hotel is actually sized. There are two numbers: a one-time cost to configure and onboard each property you bring on, and an annual licence charged per room. Both are quoted together, so you see the whole cost before you commit.
Charged once for each property. Someone comes to your building, sets the property up around how it runs, and trains your team on site.
The licence is priced by room, not per user. Every member of staff at the property gets a login, which is the only way a system the whole team is meant to use can work.
One invoice a year covering every property on the account. It renews each year unless you tell us otherwise, and there is no multi-year commitment to sign.
Every property gets on-site onboarding
Not a remote call and a link to a knowledge base. Someone from Altoreva travels to your property, configures it around the way it already runs, puts the tags on the walls, and trains your team in their own conference room. That is how every implementation is done, and it is what the onboarding cost pays for.
Quoted alongside the licence, so both numbers are in front of you before you commit.
Every room, floor and back-of-house area loaded in, named the way your team already refers to them.
Staff and departments set up, and each person mapped to the departments they actually work in, so dispatch and escalation route correctly from the first shift.
Configured and registered on site, so scanning a room or an asset works on day one rather than becoming a project for someone later.
In your own conference room, for every department that will use it — housekeeping and maintenance included, not just the managers who sat in on the demo.
One invoice a year covering every property on the account, with nothing below charged as an extra.
Every capability listed below, for every room on the property. There is no cut-down tier.
For every property on the account, however many people you put on the system.
Everything released during your term, at no additional cost.
So the people who join after go-live can pick it up without pulling a manager off the floor.
Beyond the licence and whichever modules you switch on, there is nothing further to pay: no per-integration charges and no support tiers.
One platform, two optional modules
Altoreva Ops is the platform every property runs. Altoreva Security and Altoreva Reviews are licensed separately and switch on per property, so you pay for them only where they are used.
Priced per room. This is the baseline every property runs, and it is not a cut-down tier — there is one version of Altoreva Ops.
- Action calls with presence-based smart dispatch, on a realtime board with time-to-breach timers
- Escalation & recovery, and recurring calls
- Preventive maintenance, including the offline worklist, plus maintenance work orders
- Inspections with weighted scoring and linked re-inspections
- Shift handover, room history, guest profiles and guest service lapses
- Inventory & stock with QR scanning, a concierge board, lost & found and announcements
- Around thirty reports with scheduled email delivery and CSV/PDF export
- Staff logins for the whole team, an English/Dutch/Spanish interface, and a REST API
Priced per room on the properties you switch it on for. Incident reports with signature capture, key and visitor control, GPS-verified guard patrols, cases, a barred-persons register, evidence and held-property chain of custody, and an upgraded lost & found.
See Altoreva Security →Priced per room on the properties you switch it on for. Guest reviews collected nightly from popular review sites, read for recurring themes and staff mentions, with an action call raised from any review in a click.
See Altoreva Reviews →The things people ask before they ask for a number
What does onboarding involve?
Someone from Altoreva comes to your property. We upload your rooms, your users and your departments, map your staff to the departments they actually work in, configure and register your QR and NFC tags, and train your team in person in your own conference room. You are not handed a login and a knowledge base.
Why is onboarding charged for?
Because it is a person doing real work in your building, not an automated account setup. Configuring a property around how it already runs, and training the people who will use it where they use it, is most of the difference between a system a team adopts and one it abandons by month two.
Do you travel to our property?
Yes, for every property. On-property training is how Altoreva is implemented, not an upgrade you select. Hotel staff are not desk workers: they share devices, turn over quickly and rarely get protected training time, so the training goes to them rather than expecting them to come to it.
What happens if we add a property?
It joins your existing agreement at its own room count and has its own onboarding, because it needs its own configuration, its own tags and its own trained staff. It isn't a new contract, and the add-ons you already run stay optional per property.
Is there a minimum contract?
The licence runs for a year and renews automatically each year unless you tell us otherwise. There's no multi-year commitment to sign.
Do you offer a trial?
There's no self-serve sign-up or free trial. Putting Altoreva on a property starts with a conversation about how that property runs today, so the system can be set up around it rather than the other way round.
Do the add-ons have to run on every property?
No. Altoreva Security and Altoreva Reviews are licensed separately and switched on per property, so a property that needs one can have it while the rest of the portfolio doesn't.
Is support charged separately?
No. Support, product updates and the in-app staff guides are included in the annual licence, for every property on the account and however many people you put on the system.
Tell us the room count, we'll tell you the number
A quote needs your room count and the modules you want, and not much else. You'll get the onboarding cost and the annual licence together. If you'd rather talk it through, the phone number works too.
Request a quote
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Thanks. We'll come back to you directly with the onboarding cost and the annual licence for your room count.