Hotel operations, finally in sync.
Altoreva brings action calls, escalation, and preventive maintenance into one system, built for how independent and boutique properties actually run.
The tools were never built for how a hotel actually runs
Requests live in radio calls, message threads and sticky notes, and follow-through depends on memory. The systems that promise to fix it assume perfect wifi in a building where the wifi is never perfect. Things slip, and the guest is the first to notice.
Four pillars, one system
Three run with our pilot properties today. Housekeeping QA is in development, ahead of general availability. Smart dispatch, inventory, a concierge board and reporting round out the platform.
Structured, trackable requests for everything that needs doing.
Stalled issues route up before they become guest complaints.
Scheduled upkeep with measurement-based alerting.
Inspections that will hold the standard on every shift.
Start with operations. Add security when you need it.
The core platform a whole property runs a shift on: action calls and smart dispatch, escalation and recovery, preventive maintenance, inventory, a concierge board, lost & found, and reports.
Explore Altoreva Ops →An optional module that adds physical-security work on the same system: incident reports with signature capture, key and visitor control, GPS-verified guard patrols, and an upgraded lost & found with chain of custody.
Explore Altoreva Security →Built for staff on their feet, not at a desk. The preventive-maintenance worklist already runs through the dead zones and syncs when the signal returns, with inspections next.
Designed for independent and boutique properties from the start, not enterprise software cut down to fit.
Escalation logic grounded in a real library of 949 operational action codes across 15 departments.
We're running a limited pilot with independent and boutique properties
Early access, direct input into what gets built next, and hands-on onboarding, in exchange for real day-to-day usage and honest feedback.