The staff group chat your property actually owns
Your team is messaging each other all shift anyway. Altoreva Chat is an optional module that puts those conversations inside the app they already work in, on the staff list your property already keeps. Nobody hands out a personal number, and when someone leaves the property, the conversation doesn't leave with them.
Messaging that belongs to the property, not to somebody's phone
A group started on personal phones has an owner, and it usually isn't the property. It has former staff still in it and no manager who can see into it, and it goes quiet the day the person who started it moves on. Altoreva Chat is the same quick conversation, kept where the rest of the property's work already lives.
Message one colleague or a whole group, picked from your property's own staff list with each person's crew position beside their name. No numbers to swap, and nobody from outside the property in the conversation.
On a computer, chat opens as a panel beside whatever you were doing, and the page underneath stays exactly where you left it. On a phone it fills the screen. The icon in the header shows how many conversations have something unread.
A push arrives when a message lands in a conversation you aren't looking at, and never for your own. Any conversation can be muted, and the message sound can be switched off per device, so the front desk computer doesn't chime all night.
Search by a person's or group's name, or by the words in the messages, and open the conversation right at the message you were looking for. Pin the conversations you use most to the top of the list.
A direct message is private to the two people in it, and no manager or admin at the property can read it. A group belongs to the departments of whoever started it, so a manager in that department can look in when they need to. When someone is added or removed, the whole group sees who did it.
Messages are kept for a retention period your property agrees with Altoreva, then deleted on schedule. When someone leaves the property, they lose access to chat along with the rest of the app. Altoreva support can read conversations, direct messages included, when helping your property.
An add-on to Altoreva Ops, not another app to install
Chat is for talking. What needs doing still goes in an action call, so it lands on the board where everyone who needs to see it does, with an owner and a clock. The two sit side by side in one app, so a quick question never has to turn into a task that lives only in a message thread.
The people you set up in Altoreva are the people in chat. There's no second directory to keep in step.
It runs in the browser on the devices your staff already carry, like the rest of Altoreva.
Altoreva Chat is a paid add-on to Altoreva Ops, switched on per property. Talk to us about turning it on for yours.
More on the same login
Altoreva Security adds incident reports, key and visitor control, and GPS-verified guard patrols. Altoreva Reviews reads your guest reviews every night and turns the ones that need acting on into work. Both are licensed the same way as Chat.
Want your team's conversations on your own system?
Altoreva Chat is a paid add-on for any property running Altoreva Ops. Reach us directly to talk it through.