Hotel operations, finally in sync.
Altoreva brings action calls, escalation, and preventive maintenance into one system, built for how independent and boutique properties actually run.
The tools were never built for how a hotel actually runs
Requests live in radio calls, message threads and sticky notes, and follow-through depends on memory. The systems that promise to fix it assume perfect wifi in a building where the wifi is never perfect. Things slip, and the guest is the first to notice.
Four pillars, one system
All four run today. Smart dispatch, shift handover, guest profiles, inventory, a concierge board and around thirty reports round out the platform, with more on the roadmap — shaped by the properties running Altoreva now.
Structured, trackable requests for everything that needs doing.
Stalled issues route up before they become guest complaints.
Scheduled upkeep with measurement-based alerting.
Weighted room and area checks that hold the standard on every shift.
Start with operations. Switch on what else you need.
Altoreva Ops is the platform. Security and Reviews are separately-licensed modules that switch on per property and ride the same permissions and the same record — nobody learns a second tool, and there are never two versions of the night to reconcile.
What a whole property runs a shift on: action calls and smart dispatch, escalation and recovery, preventive maintenance, work orders, inspections, inventory, a concierge board, guest profiles, shift handover, lost & found, and reports.
Explore Altoreva Ops →Physical-security work on the same system: incident reports with signature capture, key and visitor control, GPS-verified guard patrols, a barred register, and an upgraded lost & found with chain of custody.
Explore Altoreva Security →Your guest reviews from popular review sites, collected nightly and read for recurring themes. When one needs acting on, a button turns it into an action call, so a complaint becomes work.
Explore Altoreva Reviews →Built for staff on their feet, not at a desk. The preventive-maintenance worklist already runs through the dead zones and syncs when the signal returns.
Designed for independent and boutique properties from the start, not enterprise software cut down to fit.
Escalation logic grounded in a real library of hundreds of operational action codes spanning every department, and you can add your own.
See how it fits the way your property runs
Tell us how the work moves through your property today, and we'll show you where Altoreva picks it up.